Stella

Stella was very warm and welcoming. Felt so comfortable with my very first appointment with her❤️

1 day ago  •  Free consulation

Stella 很有經驗，但整體手法對我來說實在太用力、不夠溫柔。 洗頭髮時，水溫忽冷忽熱，手勁過大，也沒有詢問我水溫是否合適、按摩力道是否舒適。沖水時也很隨性，水甚至沖進我的耳朵裡。我真的從來沒有在美容院有過這樣的體驗，整個過程完全無法享受，反而非常不舒服。 剪髮時，一開始也沒有詢問我想要直髮或捲髮、中分或旁分，就在頭髮完全濕潤、沒有吹乾的情況下直接開始剪。雖然最後的成品還算可以接受，但整個過程與我以往的剪髮體驗完全不同，感覺不夠細緻。梳理全濕的頭髮時不斷拉扯，讓我很不喜歡；甚至在引導我低頭時，推我的後頸也讓我感覺很粗暴、不夠溫柔。 整體而言，從開始到結束，我都覺得非常不舒服。 我曾經至少有五年的時間都在這裡剪髮，直到自己喜歡的髮型師離職。這次再次回訪，卻沒有找到重新遇到適合自己的設計師的感覺。希望下次再來時，能有機會找到適合自己的髮型師，否則可能還是需要繼續尋找更適合自己的美容院了。

1 day ago  •  Ladies` Hair Cut

Stella

Replied 1 day ago

Hi Sophie, Thank you for taking the time to share your feedback and for supporting our salon over the years. I’m sorry to hear that your recent experience wasn’t as comfortable as you had hoped. Your comfort and satisfaction are very important to me, and I appreciate you sharing your concerns. I’ll take your feedback on board and continue working to provide a more comfortable and enjoyable experience for my clients. Thank you again for your honest feedback.

Stella is always fantastic and I know I can always trust her to look after my hair. This time I wanted to colour my hair and she talked me through the process, the after care and made sure I ended up happy. I love the colour - thank you so much!

3 days ago  •  Colour

Stella is attentive, fun and professional You won’t regret making the booking with her

1 week ago  •  Free consulation

Stella understands what suits the face

3 weeks ago  •  Ladies` Hair Cut

Aditi S

5 rating

Always the best service

1 month ago  •  2 services

Stella

Replied 1 week ago

Thank you so much, Aditi! I really appreciate your continued support. Always lovely to see you!