Sylwia Jaszczołt

Experience was amazing! So relaxing and will definitely be booking in again.

πριν από 5 ημέρες  •  Glow together Japanese Head spa and Mini facial.

Serenity M

Απάντησε πριν από 4 ημέρες

Thank you Ali. Wonderful feeeback ❤️ You get 25% off your next booking.

She was very good with the pressure didn’t increase it or lessen it during the session which is fabulous. I was exactly what I needed and received.

πριν από 2 εβδομάδες  •  Targeted upper body massages

Serenity M

Απάντησε πριν από 1 εβδομάδα

Thank you so much. This is just superb and it makes us so happy!

Very professional and treatment made me feel 5 years younger

πριν από 2 εβδομάδες  •  Targeted upper body massages

Serenity M

Απάντησε πριν από 2 εβδομάδες

Incredible!! That’s the best feedback. See you soon!

Head spa & facial - very relaxing, well worth it. look forward to doing it again.

πριν από 2 εβδομάδες  •  Japanese Head Spa

Serenity M

Απάντησε πριν από 2 εβδομάδες

Glad you enjoyed Sonja! So pleased to hear that.

Amineh N

Βαθμολογία 5

Great experience with remedial massage and head spa with Sylvia today thank you

πριν από 2 εβδομάδες  •  2 υπηρεσίες

Serenity M

Απάντησε πριν από 2 εβδομάδες

Thanks so much for your review and feedback. Fabulous! See you again soon.

Joy N

Βαθμολογία 3

You call yourself Serenity, yet someone enters my room, moves around and rummages through things, making plenty of noise until I could not bear it any longer and I had to ask what’s going on. Never has this happened before. It spoilt my experience. No one should ever come in and search for things when you are relaxing. It takes you out of your space. I don’t like to complain so I put up with it for quite some time, hoping the staff member would leave. I got to a point that I could take it no more. You call yourself serenity. You took away mine and made me feel uncomfortable.

πριν από 2 εβδομάδες  •  Targeted upper body massages

Serenity M

Απάντησε πριν από 2 εβδομάδες

Thank you for taking the time to share your feedback. We sincerely apologise that your treatment was interrupted and that your experience at Serenity was far from the relaxing visit you expected. During your appointment, our team had to respond swiftly to an unexpected medical issue on-site, which required staff to urgently retrieve equipment. While ensuring safety is always our top priority, we deeply regret that this disrupted your service and impacted your time with us.