Aesthetic Luminance

I would have liked a more pleasant greeting on arrival, There was no signage on the walls to indicate that the massage studio was at that particular location, but instead, there was another business, Crown Paints advertised. There was no intercom for us to let them know we were outside. I called the studio on WhatsApp once and no answer, I sent a WhatsApp message, no response, I called again, and was told a therapist will co.e and get us. We drove into the premisses, was told to follow the lady, we then were told to follow another lady, taken into a room, and asked to put on our gowns.

1 個月前  •  *Couples* Winter Body Special

Fantastic service, great massage and facial

1 個月前  •  *Couples* Winter Body Special

Great indeed

1 個月前  •  Non surgical skin lift with Age resurfacing treatment

Worth every rand

1 個月前  •  Winter Body Special

My is was great

1 個月前  •  Non surgical skin lift with Age resurfacing treatment

The therapist is very gentle. Room is very cold especially when they apply the products on your face and the room is icy. There is a heater but it felt like it was blowing cold wind cause I was asked to remove my top garment and not given a gown to wear just a little blanket to cover you it's winter it's cold. I am waiting to see results as I was told I will see results in a week from the day of my treatment and was told it will only get better and the weeks proceed. So I wait

1 個月前  •  2 項服務

Mbali

已回覆 1 個月前

Dear Ronelle, Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention. We're sorry to hear that you felt cold during your treatment. For any future visits, please don't hesitate to let your therapist know immediately if you're feeling uncomfortable. We have additional blankets and bedding available, and your therapist will gladly make sure you're warm and comfortable throughout your treatment. At Aesthetic Luminance, we strive to make every treatment a relaxing and delightful experience for every client. Our therapists are highly skilled professionals who have earned hundreds of positive reviews from happy clients, and your comfort and satisfaction are always our top priority. We appreciate your feedback as it helps us continue improving, and we look forward to welcoming you back for an even more enjoyable experience. Warm regards, 🌟 The Aesthetic Luminance Team🌟