What happens to fees on deposit payments?

Fees on deposits are only deducted once the appointment is completed. This ensures team members receive their commissions, tips, and deductions all at once after the appointment.

Will my team members receive an invoice for the fees I pass on to them?

No, a separate invoice will not be generated for any fees passed on to a team member. The fee is still charged to your business but will be automatically deducted from the team member's pay run.

How are fees divided for appointments involving multiple team members?

Fees are split based on the value of services provided by each team member. For example, in a $100 appointment, if Team Member A performed a $60 service and Team Member B performed a $40 service, the fees will be divided 60% to Team Member A and 40% to Team Member B.

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Pass fees on to team members

Pass fees on to team members

Easily manage fees associated with your workspace activity by automatically deducting a portion from your team members' earnings during pay runs. Learn to set up automatic fee deductions, ensuring your team shares in the costs fairly.

Getting started

Before enabling fee deductions within pay runs, you'll need to:

Upgrade to Team Pay.
Make sure each team member has wages and pay runs enabled.

Setting up fee deductions

Fees can be automatically deducted from a team member's earnings before payment is made through pay runs.

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Mobile

To enable automatic fee deductions for a team member:

Open Team and select Team members.
Select a team member to open their profile and click Actions then Edit.
Select Pay runs and toggle on the setting if it's not already enabled.
Under Pay run deductions, choose which fees you’d like to pass on to this team member:
1. Payment processing fees:
  Deduct fees based on the services they performed and how the sale was processed.
2. New client fees:
  Share the cost of acquiring new clients by specifying a percentage to be deducted from their earnings.
Click Save.

To enable automatic fee deductions for a team member:

Open Team, and select Team members.
Next to a team members profile, tap Actions (the three dots) and Edit.
Scroll across and open the Pay runs tab and activate the setting using the toggle if it's not already enabled.
Under Pay run deductions, choose which fees you’d like to pass on to this team member:
1. Payment processing fees:
  Deduct fees based on the services they performed and how the sale was processed.
2. New client fees:
  Share the cost of acquiring new clients by specifying a percentage to be deducted from their earnings.
Tap Save.

For appointments involving multiple team members, fees will be split based on the value of the services each team member performed.

FAQs

- What happens to fees on deposit payments?
- Will my team members receive an invoice for the fees I pass on to them?
- How are fees divided for appointments involving multiple team members?

Pass fees on to team members

Getting started

Setting up fee deductions

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