Order a Fresha card terminal

FAQs

• • Can I order more than one card terminal for my business?

    Yes, you can order multiple card terminals per location, allowing team members to check out multiple appointments simultaneously.

  • Will the card terminal have my business logo on it?

    No, card terminals come with the Fresha logo to create a cohesive checkout experience.

  • Is there a monthly fee for Fresha card terminals?

    There are no monthly rental fees. Aside from the initial cost to purchase a card terminal, you’ll only need to pay a low transaction fee.

  • Do I need to set up anything in my business before ordering a card terminal?

    Fresha’s card terminals are fully integrated with your business account. Ensure you can connect to WiFi or use a mobile hotspot, as the terminal must be connected to the internet.

  • Can I cancel my terminal request if I no longer want one?

    When you receive an approval email, you can either purchase the terminal through the provided link or cancel by discarding the email. The request will expire automatically if not completed.

  • Is a Fresha card terminal the same as an eftpos machine?

    Yes, Fresha’s card terminal is classed as EFTPOS (Electronic Funds Transfer at Point of Sale) as it allows you to take payments from clients in-store for the appointments connected to your Fresha account.

  • What should I do if my Fresha card terminal battery won’t charge and keeps losing power?

    If you find your terminal needs frequent charging, we'd recommend rebooting the device, performing a hard reset and charging the terminal for at least 30 minutes. If the issue persists, contact us, using your registered email, and our support team will assist you.

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