Print receipts from a card terminal

Once you’ve taken payment from a client using a card terminal, you can generate and print a receipt. Occasionally, you might want to re-print receipts for your records or as a client invoice.

There are two types of receipts you can print from your card terminal: 

• Shopper receipt: 
  This is the receipt that you provide to your client.
• Merchant receipt: 
  This is the receipt that you keep as a business.

Before re-print receipts from your card terminal, we recommend:

• Making sure your terminal has enough receipt paper.
• Having the correct PIN code.

Printing a receipt using a Fresha S1 card terminal

To print a receipt using a S1 terminal:

1. From the main screen, tap Transactions.
2. Enter PIN 3773.
3. Select the transaction that you want to reprint a receipt for.
4. Tap on the printer icon.

Printing a receipt using a V400m card terminal

To print a receipt using a V400m terminal:

1. On your card terminal, access the Admin menu using the PIN code 5358 followed by the green circle button. 
2. Select Transactions.
3. Select the transaction that you want to reprint a receipt for.
4. Click Receipts and select the receipt you want to print: Shopper receipt or Merchant receipt.
5. Click Print.
6. Select Cancel to go back to the point where you can select and print the other receipt, or select Cancel repeatedly until the Admin menu closes.

1. Pull up the latch of the paper compartment and swing the cover downwards.
2. Insert the paper roll, making sure the paper sticks out.
3. Close the cover of the paper roll compartment.

Select the card terminal model you have below to view a step-by-step video on how to insert the receipt paper roll:

• V400m card terminal
• Fresha S1 card terminal