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Activate a card terminal
Activate a card terminal
Streamline your payment processing with your card terminal in hand. Learn how to activate your card terminal, whether you're using a V400m or S1 model.
Getting started
Before starting the activation process, you'll need to have ordered and received your Fresha card terminal. To activate your card terminal, you need:
- A power source to charge your card terminal
- WiFi connection
Activating a S1 card terminal
To activate a Fresha S1 terminal:
- Turn your card terminal on by pressing and holding the power button until the display turns on, allowing a few minutes for the Fresha logo to appear.
- Put your card terminal on charge.
- Open workspace, click on Add-ons and select Payments.
- Under Card Terminals, click on the three dots next to the relevant card terminal and select Activate.
- On your card terminal, tap Settings, then Network and enter the PIN 5358.
- From the setup WiFi screen, select the + icon and use the toggle to turn ON the WiFi.
- Select the WiFi network you’d like to join, enter the password and select OK. A WiFi icon and cloud icon will appear at the top of the display.
- Once you have connected the terminal to WiFi, it may start running some software updates which may take up to 20 minutes.
Activating a V400m card terminal
To activate a V400m terminal:
- Turn your card terminal on by plugging it into the charger. If this doesn’t work, hold the green circle button on your card terminal for 5 seconds and allow a few minutes for the Fresha logo to appear on the screen.
- During startup, the display turns on and off a few times. Allow the battery to charge for at least four hours while you continue with the next steps.
- Press 1 followed by the green circle button on your card terminal.
- Open workspace, click on Add-ons and select Payments.
- Click Activate next to the relevant terminal.
- On your terminal, access the Admin menu using the PIN code 5358 followed by the green circle button.
- Tap Network and select WiFi.
- Turn ON the WiFi toggle switch.
- Select the + icon to scan for a WiFi network to add.
- Select the WiFi network you’d like to join.
- Enter the WiFi password followed by the green circle button.
- Tap on the check mark to confirm.
- Within a few minutes, a WiFi icon and cloud icon will appear at the top of the display.
- Once you have connected the terminal to WiFi, it may start running some software updates which may take up to 20 minutes.
After your card terminal has been activated, run a test sale through it to see how it works. For help, follow our guide on how to process payments using a card terminal.
FAQs
- Use manual charge:
Enter the payment directly into the terminal. - Check out through Fresha:
Complete the transaction using the Fresha app to check out appointments.
Fresha card terminals accept contactless, signature, and chip and PIN payments from all major debit and credit cards, including Visa, MasterCard, and American Express. Clients can also use Apple Pay and Google Pay.
Card terminals can only be activated and connected to one Fresha business account (workspace). If your business has more than one location, you can assign the card terminal to multiple locations as long as they are within the same Fresha account.
To change the language of your card terminal, reach out to us, using your registered email to confirm the desired language you would like to have, and our dedicated support team will assist you in making the necessary adjustments.
Fresha card terminals run software updates overnight to ensure a seamless experience during the day. Keep the device connected to a power source to ensure smooth updates.
While the terminal is switched on, the screen will not turn off however, it will automatically dim slightly if not in use.
No, to activate and run your card terminal, you’ll need to be able to connect to the internet (WiFi or a mobile hotspot).
If your S1 terminal is showing as "Not Active," it's likely because the Manual charge option is set up on your terminal. You can either:
- Use manual charge: