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Creating smart pricing
Creating smart pricing
Increase your sales during quiet periods and maximise value during busy ones. Learn to create smart pricing and balance appointment demand.
Getting started
Before creating smart pricing its important to know when you are most busy and quiet. If you're a team member we recommend:
- Reaching out to the workspace owner to request permission to Manage smart pricing.
How smart pricing works
We’ve replaced off-peak deals with smart pricing, which automatically adjusts your online service prices in two ways:
- Surge pricing:
Increases prices during peak periods to maximize value. - Off-peak pricing:
Reduces prices to boost sales during quiet periods.
Smart pricing dynamically changes prices based on your rules. You can:
- Change prices during specific times on selected days
- Configure price changes by locations, services, and team members
Setting up smart pricing
- Desktop
- Mobile
To set up smart pricing:
- Open Marketing and select Smart pricing.
- Click Set up now for initial setup, or Set up smart pricing for a different location.
- If you have multiple locations, choose which ones you want smart pricing to apply to.
- Select the team members that can be booked under smart pricing.
- Select the services where smart pricing will apply.
- Set up your smart pricing rules:
- Day:
Select the days for smart pricing to apply. - Time intervals:
Choose when appointments are available with the smart pricing. You can add up to three intervals by selecting Add hours, making sure they don’t overlap. - Price change:
Choose whether you want the price to increase or decrease. - Change by:
Select a value and enter how much you want the price to increase or reduce by.
- Day:
- Click Finish setup.
To set up smart pricing:
- Open Marketing and select Smart pricing.
- Tap Start now for initial setup, or Set up smart pricing for a different location.
- If you have multiple locations, choose which ones you want smart pricing to apply to.
- Select the team members that can be booked under smart pricing.
- Select the services where smart pricing will apply.
- Set up your smart pricing rules:
- Day:
Select the days for smart pricing to apply. - Time intervals:
Choose when appointments are available with the smart pricing. You can add up to three intervals by tapping Add hours, making sure they don’t overlap. - Price change:
Choose whether you want the price to increase or decrease. - Change by:
Select a value and enter how much you want the price to increase or reduce by.
- Day:
- Tap Finish setup.
Smart pricing rules apply to all selected services and team members at the location. Team members won't be able to customize these per service.
FAQs
How do clients see smart pricing when booking online?
Can I see which appointments have been booked with smart pricing?
Can I add more discounts to smart pricing?
What is the minimum time I can offer smart pricing?
Can I edit smart pricing once it has been set up?
Will smart pricing still apply if my client reschedules?
What happens if I set up smart pricing outside of working hours?