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Create multichannel blast campaigns
Create multichannel blast campaigns
Boost your sales by reaching more clients with multichannel marketing campaigns. Learn how to send campaigns via both text and email to maximize your impact.
Getting started
Before you start, make sure you’re set up to share content with clients through both email and text. Clients with a phone number will receive a personalized link via text that opens your content in their web browser. You'll need to start by:
- Adding a payment method to your billing details.
- If you’re a team member, request permission for Marketing from the account owner.
Sending multichannel campaigns
- Desktop
- Mobile
To send a multichannel blast campaign:
- Open Marketing and select Blast campaigns.
- Click Add and choose Multichannel.
- Select a template from the Fresha library or Start from scratch.
- Personalize your email by selecting Content and using the drag-and-drop builder.
- Click on Themes to edit the template design.
- Select Preview to review your campaign.
- Configure how your email appears in recipients' inboxes, including the campaign name and email details.
- Personalize the text message that will be sent to clients with a phone number.
- Choose your campaign audience by selecting All clients or Client groups. Use advanced filters to narrow down your audience:
- Filter by service:
Filter clients by the services they’ve booked. Choose Any service or specify particular ones. - Filter by location:
Target clients based on booking locations. Choose Any location or specify particular ones. - Filter by team members:
Focus on clients who booked with specific team members. Choose Any team member or Selected team members. - Include clients with upcoming appointments:
Optionally include clients with upcoming appointments. Check the box next to the client name and Save.
- Filter by service:
- Click Next step and choose a payment method.
- Review the campaign cost.
- Click Send now.
To send a multichannel blast campaign:
- Open Marketing and select Blast campaigns.
- Tap Add (+) and select Multichannel as your channel.
- Choose a template from the Fresha library or Start from scratch.
- Personalize your email using the drag-and-drop builder.
- Configure how your email appears in recipients' inboxes, including the campaign name, email details and Preview.
- Personalize the text message that will be sent to clients with a phone number.
- Choose your campaign audience by selecting All clients or Client groups.
- Tap Modify to use advanced filters to narrow down your audience:
- Filter by service:
Filter clients by the services they’ve booked. Choose Any service or specify particular ones. - Filter by location:
Target clients based on booking locations. Choose Any location or specify particular ones. - Filter by team members:
Focus on clients who booked with specific team members. Choose Any team member or Selected team members. - Include clients with upcoming appointments:
Optionally include clients with upcoming appointments. Check the box next to the client name and Save.
- Filter by service:
- Tap Next step and choose a payment method.
- Review the campaign cost.
- Tap Send now.
Before your blast campaign is sent out to clients, it will undergo a brief review period where we'll ensure it adheres to our guidelines and policies. Once approved, your campaign will be sent out as scheduled.
FAQs
How can I deactivate a deal sent in an email blast campaign?
Can I delete a blast campaign?
How much does it cost to send a blast campaign?
Why aren't my clients receiving my blast campaigns?