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Create and manage service categories
Create and manage service categories
Make it easy for clients to browse and book services by organizing them into categories. Learn how to create, manage and delete service categories.
Getting started
Creating service categories helps clients easily find and select services when booking online. Start by deciding which types of services to group together.
Creating new categories
- Desktop
- Mobile
To create a new service category:
- Open the Catalog and select Service menu.
- From the Categories menu, click Add category.
- Enter a Category name. For example, Hair services.
- Choose an Appointment color to identify appointment types in the calendar.
- Provide a Description to help clients understand the services offered.
- Click Add.
Check your Time and calendar settings to set how colors are displayed.
To create a new service category:
- Open the Catalog and select Service menu.
- Tap Add (+) then select Category.
- Enter a Category name. For example, Hair services.
- Choose an Appointment color to identify appointment types in the calendar.
- Provide a Description to help clients understand the services offered.
- Tap Add.
Check your Time and calendar settings to set how colors are displayed.
Use the search bar in the Service menu to find specific services by location and more.
Managing categories
Organizing your categories and keeping them updated can help clients find what they need faster.
Rearranging categories and services
- Desktop
- Mobile
To define the order your services will appear to clients when booking online:
- Open the Catalog and select Service menu.
- Click on Manage order from the menu bar.
- To rearrange categories only, set the dropdown filter to Categories only.
- Drag and drop the categories to arrange them.
- Click Save.
To define the order your services will appear to clients when booking online:
- Open the Catalog and select Service menu.
- Tap on Actions (the three dots) in the top right corner, then Set menu order.
- To rearrange categories only, set the dropdown filter to Categories only.
- Drag and drop the categories to arrange them.
- Tap Save.
Try placing popular services at the top to catch clients' attention.
Add services and packages to categories
- Desktop
- Mobile
To add services or packages to a category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions.
- Choose Add service or Add package.
- Fill out the details.
- Click Save.
To add services or packages to a category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions (the three dots).
- Choose Add service or Add package.
- Fill out the details.
- Tap Save.
Regularly update category and service descriptions for accuracy and to highlight promotions.
Edit categories
- Desktop
- Mobile
To edit a service category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions, then Edit.
- Make changes to the category details as needed.
- Click Save.
To edit a service category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions (the three dots) then Edit.
- Make changes to the category details as needed.
- Tap Save.
Archive categories
Temporarily archive categories that are out of use or unavailable to clients, such as seasonal services.
- Desktop
- Mobile
To archive a service category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions, then Archive.
- Select Archive all to reconfirm.
To archive a service category:
- Open the Catalog and select Service menu.
- Next to the relevant category, select Actions (the three dots) then Archive.
- Select Archive all to reconfirm.
Unarchive categories
- Desktop
- Mobile
To unarchive a service category:
- Open the Catalog and select Service menu.
- Click on Filters from the search bar.
- Under Status, select Archived and Apply.
- Next to the archived category, click Actions, then Unarchive.
- Select Unarchive to reconfirm.
To unarchive a service category:
- Open the Catalog and select Service menu.
- Tap on Filters from the search bar on the right.
- Under Status, select Archived and Apply.
- Next to the archived category, tap Actions, then Unarchive.
- Select Unarchive to reconfirm.
Deleting categories
Categories need to be archived before they can be deleted from the service list.
- Desktop
- Mobile
To delete a service category:
- Archive the category as described above.
- In the Service menu, select Filters from the search bar.
- Under Status, select Archived, then Apply.
- Next to the archived category, click Actions, then Permanently delete.
- Select Delete all to reconfirm.
Any services or packages within a category will also be permanently deleted from your service menu.
To delete a service category:
- Archive the category as described above.
- In the Service menu, select Filters from the search bar on the right.
- Under Status, select Archived, then Apply.
- Next to the archived category, tap Actions, then Permanently delete.
- Select Delete all to reconfirm.
Deleting a category is permanent and cannot be undone. Make sure the category is no longer needed before deleting.
FAQs
How do I add services to a new category?
Can I rename a category after it has been created?
How do I feature a specific service?