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Maximise reviews with Google Rating Boost
Maximise reviews with Google Rating Boost
Enhance your business's online visibility and attract more clients. Learn to encourage clients who share good reviews on Fresha to do the same on your Google profile.
Getting started
Fresha’s Google Rating Boost add-on, available for a monthly fee based on active locations, lets you prompt highly-rated clients to post reviews on your Google Business Profile.
Before upgrading to Google Rating boost:
- Enable the "Thank you for visiting" Automation. You can choose to deliver these messages via email or text.
If you are a team member we recommend reaching out to the workspace owner to request permission for Account setup.
Upgrading to Google Rating boost
After finishing their appointment, we'll send clients a message requesting them to rate and review their service through Fresha and, if enabled, leave a tip.
Setting up your Google Business profile
You must have an active Google Business Profile for each location on Fresha.
To set up your Google business profile:
- Start by creating your Google Business Profiles, if you don’t already.
- Confirm that the name and address of each location on Fresha match those on your Google Business Profiles.
Signing up and activating Google Rating Boost
- Desktop
- Mobile
To sign up to Google Rating Boost:
- Open Add-ons.
- Under Google Rating Boost, click on View.
- From the sign-up page, click Continue.
- Review your payment method and total monthly cost. You can click Change to update the payment card.
- Select Enable.
- Preview your Google review links, checking that each location correctly matches the Google Business Profile.
- Click Continue and select a minimum review trigger to determine which clients receive the Google rating prompt.
- Click Done to complete the set up. You'll receive an email to confirm your sign-up.
To sign up to Google Rating Boost:
- Open Add-ons.
- Under Google Rating Boost, tap on View.
- From the sign-up page, tap Continue.
- Enter a payment method and billing details.
- Review the total monthly cost and tap Enable to activate the add-on.
- Preview your Google review links, checking that each location correctly matches the Google Business Profile.
- Tap Continue and select a minimum review trigger to determine which clients receive the Google rating prompt.
- Tap Done to complete the set up. You'll receive an email to confirm your sign-up.
We’ll match your location to your Google Business Profile using your business name and address. Double-check the Google review links to ensure clients are directed correctly.
You can adjust your review trigger level anytime by going to Add-ons, selecting Manage under Google Rating Boost, and then clicking View settings to make changes.
Cancelling Google Rating Boost
You can choose to cancel your subscription at any time. Once canceled, you can keep using the feature until the end of the current billing month when your subscription ends.
- Desktop
- Mobile
To cancel your subscription:
- Open Add-ons.
- Under Google Rating Boost, click Manage.
- Click Options and select Disable add-on.
- Select an option from the drop-down menu under Why are you disabling?
- Reconfirm your cancellation by clicking Disable now.
To cancel your subscription:
- Open Add-ons.
- Under Google Rating Boost, tap Manage.
- Tap Options (the three dots) in the top right corner and select Disable add-on.
- Select an option from the drop-down menu under Why are you disabling?.
- Tap Disable now to confirm your cancellation.
You can keep using your Google rating boost until the end of the current billing month when your subscription ends. You can renew your subscription at any time by following the same steps.
FAQs
How much does Google Rating Boost cost?
How often do clients see the prompt to leave a Google review?
Can I import existing Google reviews onto my Fresha profile?
Do I need to add my Google review link when activating Google Rating Boost?
How do I track reviews generated by Google Rating Boost?
If I unsubscribe from Google Rating Boost, will the Google reviews it generated be removed?
Will Google Rating Boost apply to past reviews once activated?
How long will it take for my Google business reviews to show up?
What are the requirements for clients to leave a Google review through the prompt?
How does Google Rating Boost appear for clients?